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Our customers are very important to us. When someone chooses to terminate their communication with us, it often means we have failed to do our job in some way. With your feedback, you can help us eliminate future misunderstandings and miscommunication. We THANK YOU for your time in answering the following two quick questions: Filling out the questionnaire is totally optional and we will not contact you again unless you specifically request that we do so.

1. What is your main reason for opting out?

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2. If there was anything we could do to "win you back", what would it be?

(If we can deliver on this request, do you wish to be notified? No Yes)